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Technical Parts Lead

4 weeks ago

Chesapeake, Virginia, United States Plasser American Corp Full time
About the Role

Plasser American Corp is seeking a highly motivated and detail-oriented individual to lead the Aftermarket Sales Team. As a Technical Parts Lead, you will be responsible for guiding a team of 3 individuals in the day-to-day operations of assisting customers with their needs in a timely manner.

The ideal candidate will have a strong background in sales, leadership, and communication skills. They will be able to read blueprints, schematics, and technical documents, and have a strong understanding of Microsoft Office, particularly Excel.

The successful candidate will be able to operate and become an SME of the Infor LN ERP System in the Aftermarket requirements. They will also be able to partner with internal teams to direct urgent material requirements for customers, process orders and quotation requests, and work directly with the Parts Sales Manager for stocking programs, kit initiation, project-based requirements, and sourcing efforts.

The role requires strong organization and communication skills, with the ability to manage and follow up on customer concerns with accurate and timely responses. The ideal candidate will have a minimum of 3 years of high-paced sales experience in manufacturing/heavy machinery and a minimum of 5 years of leadership/supervisor experience.

The company offers a competitive benefits package, including 80 hours of paid time off, 10 paid holidays, 401(k) match, tuition reimbursement, and free short and long-term disability and life insurance.

About Plasser American Corp:

Plasser American Corp is a rapidly growing provider of railway equipment in North America, part of the Plasser family brand, the largest Maintenance of Way equipment provider in the world. The company is making significant investments in the North American Market, including a new office building and a substantial addition to its manufacturing facility.