Technical Support Specialist
4 hours ago
We are seeking a highly skilled Technical Support Specialist to join our team at Randstad. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved in a timely and professional manner.
Key Responsibilities:- Provide technical support to customers via email, phone, and other communication channels
- Work independently to resolve customer issues and escalate complex problems to senior technical staff
- Collaborate with cross-functional teams to identify and resolve technical issues
- Develop and maintain technical knowledge and skills to stay up-to-date with industry trends and technologies
- 2+ years of experience in a technical support role
- Associate's degree in a related field (e.g. computer science, engineering)
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.
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