Technical Support Specialist

4 hours ago


Chesapeake, Virginia, United States Randstad Full time
Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to join our team at Randstad. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved in a timely and professional manner.

Key Responsibilities:
  • Provide technical support to customers via email, phone, and other communication channels
  • Work independently to resolve customer issues and escalate complex problems to senior technical staff
  • Collaborate with cross-functional teams to identify and resolve technical issues
  • Develop and maintain technical knowledge and skills to stay up-to-date with industry trends and technologies
Requirements:
  • 2+ years of experience in a technical support role
  • Associate's degree in a related field (e.g. computer science, engineering)
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.



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