Culinary Operations Manager
2 weeks ago
POSITION OVERVIEW: The primary responsibility of this role is to manage all aspects of kitchen operations, including procurement, stock management, and ensuring the quality of all culinary outputs under the guidance of the Executive Chef. The Culinary Operations Manager is tasked with upholding food quality standards, adhering to safety protocols, and ensuring timely service. This position also plays a vital role in the introduction of new menu items and specials. Additionally, the Culinary Operations Manager will assist the Executive Chef in the coordination, scheduling, recruitment, and training of kitchen personnel while maintaining a hygienic kitchen and a secure work environment. All responsibilities must align with departmental and organizational policies, practices, and procedures.
WORK SCHEDULE: Culinary Operations Managers are expected to work a set number of hours weekly, typically following a 5-day work week. Schedules may vary based on business demands, special occasions, and holidays.
KEY DUTIES AND RESPONSIBILITIES:
- Supervise kitchen and food service operations
- Develop operational policies and staff schedules to optimize service while achieving profit targets
- Monitor food costs, labor expenses, budgets, and forecasts to meet financial goals and standards
- Support the Executive Chef with administrative tasks, ensuring timely completion
- Conduct daily oversight of all food outlets, staff, food quality, production, and presentation
- Assist the Executive Chef in the recruitment, training, and scheduling of culinary staff
- Oversee the implementation of new menu items, including seasonal and specialty dishes
- Manage employee relations, record-keeping, and disciplinary actions in collaboration with the Executive and Regional Chefs
- Assist with procurement of food and supplies while adhering to budgetary constraints
- Perform additional administrative tasks as assigned.
- In-depth knowledge of culinary ingredients and techniques
- Proficient cooking skills
- Innovative and creative mindset
- Strong leadership abilities with a knack for motivating team members
- Capability to delegate responsibilities effectively
- Ability to thrive in demanding environments while maintaining high standards
- Exceptional organizational skills and attention to detail, with the ability to multitask.
- Strong interpersonal skills with effective written and verbal communication.
- Proven experience in administrative tasks including report generation, record-keeping, scheduling, and spreadsheet management.
- Ability to work collaboratively in a team-oriented setting, managing the needs of various departments simultaneously.
- A proactive mindset with the ability to think independently, learn autonomously, and develop ideas that foster positive change/improvements for the department.
- Proficient in analytical and critical thinking.
- Must be receptive to feedback and adaptable to changes in job responsibilities and work environment.
- High levels of discretion and confidentiality are essential.
- Accountability
- Development
- Interpersonal relationships
- Sound judgment
- Quality of work
- Knowledge of job skills
- Organizational abilities
- Punctuality
- Productivity
- Compliance with policies
- Confidentiality
- Written communication skills
- Verbal communication skills
- Positive attitude
- Team collaboration
- Minimum of 5 years of experience in high-volume food and beverage operations
- Extensive culinary expertise, interpersonal skills, and administrative capabilities
- Comprehensive knowledge of kitchen equipment and operations is essential
- Strong understanding of profit and loss management
- Previous hands-on experience in culinary training and program development
- Proficient communication skills in English, both spoken and written
- Professional appearance and demeanor are mandatory
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