Customer Relationship Manager

2 days ago


Huntington Beach, California, United States Ethereal Consulting Full time

We are seeking a results-driven professional to join our team at Ethereal Consulting as a Customer Relationship Lead. This role will involve working closely with our Executive Team, Human Resources Department, Field Operations, and Company Leaders to design and implement direct marketing and sales strategies that drive customer acquisition and retention.

The ideal candidate will have a strong focus on building lasting relationships between clients and consumers, and will be responsible for creating a personalized sales approach that meets the unique needs of our clients.

As a Customer Relationship Lead, you will be responsible for:

  • Cross-training in multiple departments, including Customer Service, Sales, Client Relationships, Team Development and Mentorship, and Advertising/Marketing.
  • Providing superior customer service by focusing on honesty, integrity, and building lasting relationships between client and consumer.
  • Attending daily client and campaign meetings to stay up-to-date on the latest market offerings, trends, and innovation.
  • Leading by example by creating a culture of customer service, accountability, continuous improvement, and teamwork.


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