Customer Service Representative

6 days ago


Huntington Beach, California, United States Jason Starkman - State Farm Agent Full time
About the Role

We are seeking a highly organized and efficient specialist to join our team as an Insurance Specialist. As a key member of our agency, you will be responsible for providing exceptional customer service and support to our insurance agents.

Key Responsibilities
  • Customer Relationship Management: Establish and maintain strong relationships with customers, providing prompt and accurate service to meet their needs.
  • Insurance Expertise: Use a customer-focused approach to educate customers about insurance options and provide guidance on policy changes, transfers, and claims submissions.
  • Communication and Marketing: Utilize exemplary communication skills to efficiently meet customer needs while promoting the development of our business.
Requirements
  • Customer Service Focus: Dedicated to providing exceptional customer service and ensuring customer satisfaction.
  • Sales Experience: Previous sales experience, preferably in outside sales or inside sales, retail sales, or telemarketing.
  • Marketing Skills: Able to achieve mutually agreed upon marketing goals and interested in marketing products and services based on customer needs.
Benefits
  • Competitive Salary: Salary plus commission/bonus structure.
  • Paid Time Off: Paid vacation and personal/sick days.
  • Retirement Plan: Retirement Plan benefits.
  • Growth Opportunities: Opportunity for advancement within the agency.


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