Patient Services Representative

3 days ago


Aurora, Colorado, United States University of Colorado Full time
Job Title: Patient Services Representative

We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at the University of Colorado Anschutz Medical Campus. As a Patient Services Representative, you will play a critical role in providing exceptional patient care and ensuring a positive experience for our patients and visitors.

Key Responsibilities:
  • Welcoming patients and visitors, setting the tone for a positive experience
  • Checking patients in and out for appointments, scheduling follow-up appointments, and verifying patient and insurance information
  • Answering multiple phone lines to fulfill patient needs over the phone
  • Monitoring provider schedules daily to ensure all open appointment slots are filled and schedules are free of roadblocks
  • Reviewing the Daily Appointment Report to ensure referral accuracy
  • Collecting patient copays and balancing the drawer daily
Requirements:
  • High school diploma or equivalent
  • 1+ years of patient/client-facing experience
  • Strong organizational and communication skills
  • Ability to work in a fast-paced environment and maintain a positive attitude
Why Work with Us:

The University of Colorado Anschutz Medical Campus is a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. We offer a comprehensive benefits package, including health insurance, life insurance, retirement plans, tuition benefits, and more.

We are committed to diversity and equity in education and employment and encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community, and all veterans.



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