Patient Services Representative
5 days ago
We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at the University of Colorado Anschutz Medical Campus. As a Patient Services Representative, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers.
Key Responsibilities:- Check patients in and out for appointments, and schedule follow-up appointments at the time of discharge.
- Verify patient and insurance information, while accurately documenting necessary modifications to the Electronic Health Record (EPIC).
- Answer multiple phone lines to fulfill patient needs over the phone.
- Monitor provider schedules daily to ensure that all open appointment slots are filled on the same day and schedules are free of roadblocks.
- Review the Daily Appointment Report three to five days in advance for patient appointments to ensure referral accuracy.
- Collect patient copays and balances drawer daily.
- High school diploma or GED.
- 1+ years of patient/client-facing experience.
- Strong organizational and personal skills; must have a strong work ethic.
- Strong communication skills, both written and verbal.
- Ability to maintain a positive attitude with clients, employees, and management.
The University of Colorado Anschutz Medical Campus is a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. We offer a wide range of benefits, including competitive pay, comprehensive health insurance, and generous leave policies.
How to Apply:To apply for this position, please submit your application through our website. We look forward to hearing from you
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