Patient Resource Representative CMA

4 days ago


Aurora, Colorado, United States AdventHealth Full time
Join AdventHealth as a Patient Resource Representative CMA

We are seeking a skilled Patient Resource Representative CMA to join our team at AdventHealth. As a key member of our Patient Resource Team, you will play a vital role in providing exceptional patient care and support.

About the Role

The Patient Resource Team is a metrics-based inbound scheduling and clinical contact center for physician offices. Our team is often the first contact for a new patient and the ongoing connection to their provider for all their health & wellness needs.

Responsibilities
  • Answer inbound calls to the physician practice clinical lines in a polite and professional manner.
  • Assist callers with clinical tasks according to established protocols.
  • Provide appropriate chart documentation.
  • Collaborate well with Clinical Pod, Scheduling Pod, and clinical staff.
Requirements
  • High school graduate or equivalent required.
  • 2 years in-clinic experience as certified medical assistant.
  • Certified Medical Assistant.
What We Offer

At AdventHealth, we offer a comprehensive benefits package, including up to $5000 Sign On Bonus, benefits from Day One, paid days off from Day One, student loan repayment program, career development, and whole person wellbeing resources.

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age, or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits, and other terms and conditions of employment.



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