Patient Services Representative I-II Urology Highlands Ranch

7 days ago


Aurora, Colorado, United States University of Colorado Full time
Job Summary

The University of Colorado Anschutz Medical Campus is seeking a Patient Services Representative I-II to join our team in the Urology department at Highlands Ranch. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.

Key Responsibilities
  • Provide efficient and effective patient check-in, registration, and scheduling services
  • Verify patient and insurance information, and accurately document necessary modifications to the Electronic Health Record (EPIC)
  • Answer multiple phone lines to fulfill patient needs over the phone
  • Monitor provider schedules daily to ensure that all open appointment slots are filled on the same day and schedules are free of roadblocks
  • Review the Daily Appointment Report three to five days in advance for patient appointments to ensure referral accuracy
  • Collect patient copays and balance the drawer daily
Requirements
  • High school diploma or equivalent required; college graduate preferred
  • 1+ years of patient/client-facing experience required for Patient Services Representative I; 2+ years of experience required for Patient Services Representative II
  • Medical office experience and EPIC experience preferred
  • Strong organizational and communication skills required
  • Ability to work in a fast-paced environment and maintain a positive attitude with clients, employees, and management
What We Offer
  • Competitive salary range: $43,700 - $48,396
  • Comprehensive benefits package, including health insurance, life insurance, retirement plans, and tuition benefits
  • ECO pass and paid time off - vacation, sick, holidays, and more

The University of Colorado Anschutz Medical Campus is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.



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