Front Desk Manager- Railey Vacations/Cove Creek Lodge

2 weeks ago


Oakland, Maryland, United States TowneBank Full time
Job Description

We are seeking a skilled Front Desk Manager to join our team at Railey Vacations/Cove Creek Lodge. This is an exciting opportunity for a professional with experience in hospitality management to lead our front desk operations and provide exceptional guest service.

Key Responsibilities:
  • Develop and implement strategies to enhance guest satisfaction and quality of services.
  • Collaborate with various departments to define goals and objectives that align with the hotel's overall vision.
  • Maintain high standards of cleanliness and upkeep throughout the hotel, including rooms, public areas, and grounds.
  • Coordinate staff training and development to ensure excellent customer service.
  • Represent the hotel with professionalism and provide exceptional service to guests, owners, coworkers, and vendors.
Requirements:
  • Bachelor's degree in hospitality or related field preferred.
  • Minimum 3 years of experience in hospitality management, preferably as a hotel manager or assistant manager.
  • Excellent organizational, communication, and problem-solving skills.
  • Demonstrate proven customer service experience and a strong guest-focused mentality.
Estimated Salary: $60,000 - $80,000 per year

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