Front Desk Manager- Railey Vacations/Cove Creek Lodge
2 weeks ago
We are seeking a skilled Front Desk Manager to join our team at Railey Vacations/Cove Creek Lodge. This is an exciting opportunity for a professional with experience in hospitality management to lead our front desk operations and provide exceptional guest service.
Key Responsibilities:- Develop and implement strategies to enhance guest satisfaction and quality of services.
- Collaborate with various departments to define goals and objectives that align with the hotel's overall vision.
- Maintain high standards of cleanliness and upkeep throughout the hotel, including rooms, public areas, and grounds.
- Coordinate staff training and development to ensure excellent customer service.
- Represent the hotel with professionalism and provide exceptional service to guests, owners, coworkers, and vendors.
- Bachelor's degree in hospitality or related field preferred.
- Minimum 3 years of experience in hospitality management, preferably as a hotel manager or assistant manager.
- Excellent organizational, communication, and problem-solving skills.
- Demonstrate proven customer service experience and a strong guest-focused mentality.
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Customer Service Director
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Oakland, Maryland, United States TowneBank Full timeJob OverviewWe are seeking a seasoned Hospitality Professional to serve as our Front Desk Manager at Railey Vacations/Cove Creek Lodge. In this role, you will oversee the daily operations of our front desk, manage staff, and develop strategies to enhance guest satisfaction.Key Responsibilities:Lead and manage a team of front desk staff to ensure excellent...
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