Front Desk Professional

6 days ago


Oakland, California, United States MSCCN Full time
Job Summary

We are seeking a highly skilled Front Desk Professional to join our team at MSCCN. This role involves providing exceptional customer service, managing the reception area, and ensuring smooth operations in our shipping and receiving department.

Responsibilities
  • Act as the first point of contact for clients, guests, and colleagues, demonstrating high levels of professionalism and courtesy.
  • Maintain a safe and neat appearance of the office reception area, taking pride in your work environment.
  • Take and relay messages, provide information and customer service to callers and guests, and coordinate video conferences.
  • Reserve visitor offices and oversee communal office meeting spaces, ensuring seamless communication among team members.
  • Submit facility requests for items that need to be repaired and receive, count, and process all incoming items, letters, and packages.
  • Deliver packages to departments and cubicles using a P.D.A system to scan and sign for packages, maintaining accurate records.
Requirements
  • A high school diploma or GED equivalent is required, with 1-2 years' experience in a corporate front desk or reception environment.
  • Valid driver's license with a clean driving record and/or reliable transportation is necessary for commutes between locations.
  • Exhibits superior verbal communication and phone skills, consistently demonstrating a professional demeanor, appearance, and attitude.
  • Ability to handle confidential and sensitive material with discretion and proficiency in MS-Office: Word, Excel, Outlook, and Power Point.
Compensation and Benefits

The estimated salary for this position is $20.00 per hour, with benefits including a competitive compensation package and opportunities for growth and development within the company.



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