Event Catering Supervisor
1 week ago
Oak View Group
Oak View Group stands at the forefront of venue development, management, and premium hospitality services within the live event sector. We provide an unparalleled, comprehensive solution set for a portfolio of world-class venues and a clientele that features the most significant and well-attended arenas, convention centers, music festivals, performing arts venues, and cultural institutions globally.
Position Overview
The Catering Captain plays a crucial role in supervising and assisting with the service provided to guests in various exclusive areas, including Suites, Premium Clubs, Hospitality Decks, and other Private Function spaces. This position requires a personable individual who thrives in a dynamic, fast-paced environment. The Catering Captain should possess extensive knowledge of all food and beverage offerings on the menu and be able to engage with guests about these products confidently. Additionally, the Catering Captain will support the management team with administrative tasks, including monthly inventory, and help prepare the Suites, Pantries, Premium Clubs, and other catering areas before events. Leadership skills are essential for guiding catering attendants throughout events. Consistent attendance and availability to work scheduled events are critical for this role.
This position offers an hourly wage ranging from $18 to $21.00, plus tips.
For Part-Time Roles: Benefits include a 401(k) savings plan and matching.
Key Responsibilities
- Oversee and assist in serving meals and beverages to guests.
- Demonstrate the ability to read and understand Banquet Event Orders.
- Supervise and assist in the setup of Suites, Pantries, Premium Clubs, Hospitality Decks, and other catering spaces prior to events.
- Maintain comprehensive knowledge of the food and beverage menu, sharing insights with staff and guests regarding ingredients, portion sizes, pricing, and preparation methods.
- If assigned to Suite levels during events, accurately record guest orders using the POS System in the pantry, communicate orders to the kitchen, and ensure timely delivery to guests.
- Assist runners as necessary to guarantee prompt food delivery.
- Adhere to timelines to ensure food is ready for service at designated times.
- Report any equipment issues to the Catering Manager.
- Uphold sanitation, health, and safety standards in all work areas.
- Assist in cleaning up leftover food products and equipment post-event.
- Evaluate designated catering spaces after each event for cleanliness and inventory levels.
- Support administrative duties, including monthly inventory tasks.
- Demonstrate the ability to meet the company's standards for excellent attendance.
Qualifications
Knowledge, Skills & Abilities:
- Ability to supervise others effectively.
- Strong communication skills to interact with employees, co-workers, volunteers, management, and guests in a clear and respectful manner, fostering a positive and cooperative work environment.
- Proficiency in speaking, reading, and writing in English.
- Capability to thrive in a team-oriented, fast-paced, event-driven setting.
- Competence in performing basic math functions related to cash and credit transactions.
Education, Qualifications, and Experience:
Previous supervisory experience in a fast-paced food and beverage environment is preferred.
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