Catering Office Support Specialist
2 weeks ago
Are you enthusiastic about event management? Puff 'n Stuff Catering & Events is seeking a dedicated Receptionist and Administrative Assistant to become an integral part of our team, ensuring a positive and professional first impression for our clients, vendors, and staff.
This role is pivotal in managing sales inquiries and serves as the initial point of contact for potential clients. Alongside general office administration and management duties, this position involves assisting callers with information about our offerings, handling incoming inquiries, welcoming clients, and fostering a warm and inviting environment. The ideal candidate must be adept at multitasking and thriving in a dynamic work setting, embracing challenges with a positive attitude.
Key Responsibilities:
- Input leads received via online platforms or phone calls into the database and allocate them to Special Event Planners.
- Create all necessary signage for events.
- Prepare event documentation for on-site supervisors.
- Conduct daily reviews of posting locations to ensure all relevant event paperwork is available for service, kitchen, and warehouse teams.
- Manage incoming phone calls and front desk traffic, including appointments.
- Collaborate and communicate effectively with Sales and Operations teams as required.
- Oversee and order office supplies as needed.
- Work in conjunction with Finance and Human Resources teams to support operational needs.
Qualifications and Skills:
- At least one year of experience in customer service or sales/marketing.
- High School Diploma/GED with experience in hospitality; a college degree in hospitality is preferred.
- Excellent verbal and written communication skills, coupled with a friendly demeanor.
- Strong organizational skills with the ability to manage multiple projects simultaneously.
- Proficient in Microsoft Office Suite, including Word, Excel, Outlook, PowerPoint, and Publisher.
- Comfortable with technology related to office communication and copy systems.
About Us
Puff 'n Stuff Catering has established itself as Central Florida's leading full-service catering and events company since 1980, now recognized as one of the largest in the state. We proudly serve Central Florida, Florida's West Coast, and North East Florida, and are acknowledged as a national leader in the catering industry.
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