Senior Living Lead Concierge

2 weeks ago


Louisville, Colorado, United States BALFOUR SENIOR CARE Full time
Position Overview

With over 25 years of expertise in the flourishing senior living sector, Balfour Senior Living offers a "New Generation of Retirement LivingTM" through its expanding portfolio of upscale boutique residences in premium markets. The Balfour experience is characterized by a variety of enhanced services in care, culinary arts, life enrichment, and architectural design, catering to discerning individuals who seek a hospitality-focused lifestyle.

Benefits of Working at Balfour:

  • Comprehensive medical, dental, and vision coverage for eligible staff - (Immediate Enrollment)
  • 401k plan with employer matching
  • Generous paid time off (PTO) and sick leave for both full-time and part-time employees
  • Tuition Reimbursement Program
  • Opportunities for Professional Development
  • Employee Referral Bonus ($3,000 for each full-time referral)
  • Employee Resident Referral Bonus Programs


Role Summary:

As a Lead Concierge, you will be stationed at the front desk, delivering exceptional concierge services of the highest standard. You will provide direction, training, and support to fellow concierge team members. Your proactive approach will ensure that the needs of our residents are anticipated and addressed promptly. The Concierge will tailor services to meet the unique requirements of each resident and visitor. The ideal candidate will also assist the life enrichment and administrative teams. This role is perfect for individuals who are collaborative, committed, and passionate about working with seniors.

WORK SCHEDULE: Full-Time, Monday to Friday, 7:30 AM - 4:00 PM, with occasional evenings, weekends, and holidays as needed.

Qualifications: Candidates should possess proficient typing and computer skills, including familiarity with Microsoft Office. Previous experience with a multi-line switchboard is preferred. Demonstrated problem-solving abilities and experience in customer-focused roles are essential. The ability to multitask and thrive in a dynamic environment is crucial, along with strong communication skills to engage with others respectfully and with integrity.

About Balfour Senior Living: Established in 1997, Balfour Senior Living has garnered national and international accolades for its architectural excellence and sophisticated interior design, featuring a vibrant color palette and an eclectic collection of fine art. Since launching its first community in 1999, Balfour has expanded to include ten communities, with additional projects in development. Balfour aims to be the most esteemed senior living organization in the United States.

Balfour Senior Living is an Equal Opportunity Employer (EOE)



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