Healthcare Administrative Coordinator

2 weeks ago

Baltimore Maryland, United States MDVIP Practice Management Full time

Position Overview:


MDVIP Practice Management, LLC is in search of a Healthcare Administrative Coordinator to join our dedicated team. We provide a comprehensive benefits package, which includes Health, Dental, Vision, and 401k plans.

Additionally, we offer company-sponsored Short-Term and Long-Term Disability coverage along with a basic Life and AD&D insurance policy.


The ideal candidate will demonstrate a strong commitment to teamwork, possess the ability to manage multiple tasks in a healthcare environment, exhibit flexibility, and have excellent interpersonal skills.


Key Responsibilities:

The role encompasses all administrative functions at the front office, including:

  • Patient relations and communication
  • Appointment scheduling and management
  • Telephone operations
  • Patient registration processes
  • Insurance verification tasks
  • Management of electronic health records
  • Cash handling and financial transactions
  • General computer operations

Qualifications:

To excel in this position, candidates must meet the following criteria:

  • A high school diploma or equivalent (GED) with a minimum of 2 years of relevant business experience; or a combination of education and experience where two years of related experience equates to one year of education.
  • Preferred: 2 years of experience in a healthcare practice environment.
  • Familiarity with standard office equipment such as copiers, fax machines, and computers.
  • Experience with Electronic Health Records (EHR), preferably Athena.
  • Strong skills in managing interpersonal relationships and customer service.
  • Ability to prioritize multiple tasks with minimal supervision.
  • Effective organizational and communication skills.
  • Commitment to maintaining confidentiality of patient and employee information in compliance with HIPAA regulations.

Additional Information:

All work must be conducted within the U.S. and individuals hired must be capable of performing essential duties satisfactorily. Reasonable accommodations may be provided to enable individuals with disabilities to fulfill essential functions.


MDVIP is committed to providing equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


Essential Duties:
Other responsibilities may be assigned as needed.

  • Manage reception desk operations, including answering phones and greeting patients.
  • Schedule, cancel, and reschedule patient appointments as necessary.
  • Check in patients and accurately document their registration details.
  • Conduct insurance verification and confirm patient demographic information.
  • File and retrieve electronic medical records and files.
  • Collect co-pays and cash from patients, ensuring proper authorization for credit card transactions.
  • Enter charges and payments into the system, balancing daily transactions.

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