Commercial Loan Support Specialist III

4 weeks ago

Seattle, Washington, United States Umpqua Bank Full time
About the Role:

In this role, you will be responsible for ensuring the accuracy and completeness of loan documents prior to delivery. This includes reviewing all loan documents for compliance with Bank policy and regulations, and initiating corrective action as needed. You will also be responsible for auditing new loans to ensure they meet established objectives for accuracy, service quality, compliance, and efficiency.

Key responsibilities include:

Reviewing loan documents for accuracy and completeness

Auditing new loans for compliance with Bank policy and regulations

Initiating corrective action as needed

Ensuring operating policies and procedures meet established objectives for accuracy, service quality, compliance, and efficiency

Reviewing documentation for various loan types, including commercial and residential real estate, construction loans, lines of credit, asset-based loans, and government guaranteed programs

Performing a detailed review of all booked loans to ensure boarding data accuracy and that loans are in agreement with accounting and loan system records

Verifying documents were properly executed and recorded to perfect collateral and contractually obligate the borrower

Identifying discrepancies and inaccuracies and providing mentorship, guidance, and corrective action for exceptions

Communicating with lending personnel to resolve discrepancies and obtain additional information when necessary

Utilizing multiple documentation platforms and other internal bank systems, including Laser Pro, nCino, ACBS, FIS, FCM, Excel, and Word

Reviewing loan coding for accuracy to ensure quality of data for financial reporting to regulatory agencies

Conducting thorough reviews of all collateral supporting documentation for accuracy to ensure proper collateral perfection

Reviewing checklists to ensure post-closing tasks are performed accurately and the loan file is complete

Participating in proactive team efforts to achieve department- and company-established service levels

Independently investigating and resolving document and booking questions

Reviewing multiple documentation requests simultaneously

All other job duties as assigned

About You:

We are seeking a highly skilled and detail-oriented individual to join our team as a Commercial Loan Support Specialist III. The ideal candidate will have a strong understanding of commercial and consumer loans and collateral transactions, as well as experience with LaserPro or a similar application. Additionally, the candidate should have strong reading comprehension, research and problem-solving capabilities, and the ability to multitask and manage time effectively. The candidate should also have a strong attention to detail and ability to retain multiple forms of information, as well as adapt quickly to change. Finally, the candidate should have effective verbal and written communication skills with internal and external clients, as well as strong computer skills and proficiency with Microsoft Office.

What We Offer:

We offer a competitive total rewards package, including base wages and comprehensive benefits. The pay range for this role is $25.00 to $29.00, and the pay rate for the selected candidate will be dependent upon a variety of non-discriminatory factors, including job-related knowledge, skills, and experience, education, and geographic location. Additionally, the role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process. We also offer eligible associates comprehensive healthcare coverage, a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

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