Administrative Resource Center Coordinator

2 days ago

Washington, Washington, D.C., United States Ballard Spahr LLP Full time
Job Title: ARC Coordinator

Ballard Spahr LLP is seeking a highly skilled ARC Coordinator to join our Administrative Resource Center team. As a key member of our support staff, you will play a critical role in ensuring the timely completion of workflow requests and providing exceptional administrative support to our lawyers and staff.

Key Responsibilities:

  • Monitor and manage service and resource requests through various systems, including ServiceNow, BigHand, and MS Teams.
  • Assess and prioritize workflow, ensuring adequate staffing to meet demand and managing special projects.
  • Ensure quality control through proofreading and editing of work product, including MSWord, Excel, PowerPoint, and PDF documents.
  • Collaborate with management to develop and implement policies and procedures to enhance user services and support staff performance.

Requirements:

  • 3+ years of experience in law firm operations, practice support, or word processing.
  • Advanced knowledge of computer applications and document management systems, including MS Office and Kofax Power PDF.
  • Experience with legal-specific software, such as AIA, iManage, WorkShare, and BigHand, is highly desirable.
  • Familiarity with legal terminology and forms is preferred.

What We Offer:

  • An excellent benefits package, including medical, fertility benefits, travel and lodging expenses, and a 401(k) retirement savings plan.
  • A generous paid time off program and opportunities for professional growth and development.
  • A commitment to diversity and inclusion, with a focus on creating a culturally diverse environment.

Ballard Spahr LLP is an equal opportunity employer committed to fostering a culturally diverse environment. We encourage applications from a diverse pool of candidates and welcome qualified applicants to apply.

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