Mortgage Customer Support Specialist

7 days ago


Cleveland, Ohio, United States CrossCountry Mortgage Full time

CrossCountry Mortgage offers a unique opportunity to kick-start your career in the mortgage industry. As a Customer Service Representative, you'll be part of a driven team dedicated to delivering outstanding customer experiences. With over 7,000 employees and 700 branches, we're one of the largest mortgage lenders in the country.

Key Responsibilities
  • Handle inbound calls efficiently and effectively.
  • Assist in gathering customer information and identifying needs.
  • Collaborate with Loan Officers to secure new leads.
  • Apply training techniques to convert potential customers.
Requirements and Qualifications
  • High School diploma or equivalent required.
  • Previous experience in telemarketing or sales/customer service preferred.
  • Proficient in Microsoft Office applications.
  • Strong communication, time management, and prioritization skills.

We offer a comprehensive salary range of $45,000 - $65,000 per annum, depending on experience, along with a generous benefits package. For more information on our benefits, please visit mycrosscountrybenefits.com



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