Customer Service Associate

1 week ago


Cleveland, Ohio, United States CrossCountry Mortgage Full time

About Us: CrossCountry Mortgage is a leading mortgage lender with over 7,000 employees operating across 700 branches. We're proud of our reputation for delivering exceptional customer service and offering competitive compensation packages.

Job Description:

  • Provide customer support and services to clients
  • Process and analyze customer data
  • Assist loan officers in converting leads into customers
  • Schedule appointments and manage client relationships
  • Prioritize and classify leads for effective customer service

Salary and Benefits:

  • Estimated salary: $50,000 - $65,000 per year
  • Competitive benefits package including health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Opportunities for advancement and professional growth

Why Choose Us:

  • We offer a dynamic and supportive work environment
  • We're a leader in the mortgage industry with a strong reputation for customer service
  • We provide ongoing training and development opportunities

Equal Employment Opportunity: CrossCountry Mortgage welcomes applications from diverse candidates and is committed to fostering a culture of inclusion and respect.



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