Senior Operations Manager

6 days ago


Towanda, Kansas, United States GLOVIS America, Inc. Full time
About GLOVIS America, Inc.

GLOVIS America, Inc. is a leading third-party logistics provider dedicated to delivering exceptional service to our customers. With a strong commitment to quality and customer satisfaction, we strive to exceed industry standards in the automotive, freight forwarding, parts distribution, used car, and fuel industries.

Job Summary

The Senior Manager, Operations is a key leadership role responsible for overseeing all operational activities at our Port Shreveport location. This position requires a strategic thinker with excellent leadership and communication skills to drive business growth, improve efficiency, and ensure customer satisfaction.

Key Responsibilities
  • Oversee all activities related to vehicle processing and shipping, ensuring timely and cost-effective delivery.
  • Develop and implement effective methods and strategies to improve performance, productivity, efficiency, and profitability of departmental operations.
  • Coordinate vehicle processing and logistics activities with internal and external stakeholders to optimize production and utilization of resources.
  • Monitor and analyze production and operating reports to identify areas for improvement and implement corrective actions.
  • Provide regular updates to the General Manager on operational matters and issues.
  • Collaborate with internal and external customers to ensure GLOVIS meets or exceeds customer expectations.
  • Ensure compliance with company, government, and customer policies, procedures, and regulations.
  • Develop and implement training programs to enhance employee skills and knowledge.
  • Monitor and evaluate quality of all processes and procedures, identifying areas for improvement and implementing corrective actions.
Requirements
  • High School Diploma/G.E.D.
  • Associates Degree or equivalent combination of education and experience.
  • 8-12 years of direct operational knowledge and proven leadership skills in a production/manufacturing, logistics industry.
  • 6-8 years of supervisory experience required.
  • Valid Driver's License.
Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

  • Typical office environment with low-level noise exposure.
  • Exposure to outdoor weather conditions.
  • Exposure to gasoline, fumes, pollen, and dust.


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