Beverage Operations Manager
1 week ago
We are seeking a highly skilled Beverage Operations Manager to join our team at Bally's Corporation. As a key member of our management team, you will be responsible for ensuring the smooth operation of our beverage services, providing exceptional customer experiences, and leading a team of dedicated professionals.
Key Responsibilities- Team Leadership: Supervise and manage a team of beverage staff, providing guidance, coaching, and feedback to ensure excellent service delivery.
- Operational Excellence: Oversee the daily operations of our beverage services, including inventory management, supply chain logistics, and quality control.
- Customer Experience: Ensure that our customers receive exceptional service, responding promptly to their needs and resolving any issues that may arise.
- Performance Management: Monitor and analyze key performance indicators, identifying areas for improvement and implementing strategies to drive business growth.
- Training and Development: Provide ongoing training and development opportunities for team members, ensuring they have the skills and knowledge needed to excel in their roles.
- Compliance and Risk Management: Ensure that all beverage operations are conducted in compliance with relevant laws, regulations, and company policies, minimizing risk and ensuring a safe working environment.
- Education: High school diploma or equivalent required; degree in hospitality, business, or related field preferred.
- Experience: 1-3 years of experience in a food and beverage supervisory role, preferably in a hotel or casino environment.
- Certifications: LA Alc Compliance Trainer and Alc. Beverage Operator certifications required.
- Skills: Excellent leadership and communication skills, ability to work in a fast-paced environment, and proficiency in Excel and Microsoft Word.
The work environment is typically loud, with frequent exposure to fumes or airborne particles. The physical demands of the job include standing for 7.5 hours per day, lifting up to 25 pounds, and pushing/pulling 300 pounds on a flat bed cart.
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