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Regional Operations Manager

2 months ago

Towanda, Kansas, United States 1st Heritage Credit Full time

Position Overview:

At 1st Heritage Credit, we are dedicated to enhancing our communities by providing personal installment loans tailored to meet our customers' financial needs. The Regional Operations Manager is responsible for overseeing the management and performance of a designated group of branches. This role is pivotal in steering the success of these locations through the implementation of strategic initiatives, ensuring adherence to regulatory standards, and maximizing profitability.

If you possess a strong background in consumer finance management, with a proven track record in driving sales, managing budgets, and leading teams, we encourage you to explore this opportunity as a Regional Operations Manager. You will play a crucial role in influencing the success of our branches and contributing to the overall growth and profitability of our region.

Key Benefits:

  • Unlimited monthly bonus potential
  • Comprehensive medical, dental, and vision insurance from day one
  • 401K plan with partial company matching
  • Generous Paid Time Off
  • Employee Assistance Fund

Compensation: $60,000 - $100,000

The salary range provided reflects the anticipated compensation for this role based on national averages. The actual salary offered will depend on various factors, including location, skills, knowledge, competencies, and experience.

Work Schedule: Full Time, Monday to Friday, 8:30 AM to 5:30 PM, with occasional evenings or Saturdays.

Why Join Us:

At 1st Heritage Credit, we prioritize our people—both our customers and our team members. We believe in promoting from within, valuing work ethic, leadership, and strong performance. Our company has created pathways for individuals, regardless of their starting point, to advance and achieve significant roles within the organization.

Key Responsibilities:

  • Assess branch performance through regular evaluations and analysis of operational metrics and reports.
  • Develop and oversee district budgets, identifying opportunities to reduce operational expenses.
  • Ensure compliance with federal and state regulations across the branch network.
  • Implement operational standards for collections, credit extensions, cash management, and other key functions within the district.
  • Guarantee adherence to all internal and external audit requirements, ensuring corrective actions are executed.
  • Provide leadership, training, and performance evaluations for Branch Managers to achieve sales and profitability targets.
  • Communicate and document employee performance effectively to senior management.
  • Manage staffing levels to maintain optimal performance, including succession planning and supporting recruitment efforts.
  • Contribute to salary recommendations and disciplinary actions, including employee terminations.

Qualifications:

  • A minimum of 5 years in consumer finance, with at least 2 years in a leadership role.
  • Experience in hiring, training, coaching, and developing team members.
  • Strong multitasking abilities with a focus on meeting deadlines.
  • Excellent interpersonal skills for effective communication with leadership and team members.
  • Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Analytical mindset with the ability to interpret data and identify opportunities for improvement.
  • Willingness to travel up to 60%, including some overnight trips, primarily within the region.
  • Capability to manage audit and compliance across multiple branches.
  • High school diploma or equivalent; a bachelor’s degree is preferred but not mandatory.

This employer participates in E-Verify for U.S.-based hires.

1st Heritage Credit is an equal opportunity employer. We are committed to providing equal employment opportunities to all qualified individuals and do not discriminate based on race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any employment practice.