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Restaurant Operations Manager
2 months ago
Job Summary:
The Assistant Manager is a key role in our stores, responsible for ensuring seamless operations, delivering exceptional customer experiences, and driving business growth. As a leader, you will be responsible for managing store operations, supervising team members, and maintaining high standards of quality, safety, and customer satisfaction.
Key Responsibilities:
- Store Operations: Manage store operations, including inventory management, scheduling, and labor management.
- Team Management: Supervise and develop team members, providing coaching, training, and feedback to ensure they meet performance expectations.
- Customer Experience: Ensure exceptional customer service, resolving issues promptly and efficiently.
- Quality and Safety: Maintain high standards of quality, safety, and cleanliness in the store.
- Business Growth: Drive sales growth, manage promotions, and implement marketing strategies to increase customer engagement.
Requirements:
- Leadership Skills: Proven leadership skills, with experience in managing teams and driving business results.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with team members, customers, and stakeholders.
- Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze issues, identify solutions, and implement effective plans.
- Adaptability: Ability to adapt to changing circumstances, priorities, and deadlines.
- Education and Certifications: High school diploma or equivalent, with relevant certifications (e.g., food safety, first aid).
What We Offer:
- Competitive Compensation: Competitive hourly rate and bonus opportunities.
- Benefits: Medical, dental, vision, and life insurance, as well as a 401(k) program.
- Professional Development: Opportunities for career growth and professional development, including training and education programs.