Administrative Coordinator
4 weeks ago
Defenders has been a leader in home security since 1874. As the top provider of smart home security solutions in the U.S., we help protect and connect families, businesses, and larger commercial customers every day. Our continuous innovation, advanced technology, and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business, or on the go. Our mission is clear: we help protect lives for a living.
Key Responsibilities:
- Handle install, service, and customer service work assigned by Management in a Consumer Small Business office.
- Detail of job details as follows:
- Install and service backlog management
- Install and service job scheduling/filling schedule gaps
- Managing install/monitoring permits
- Managing missing paperwork/Scanning all install and service paperwork when needed
- Field Tech and Advisor phone calls/emails
- Update customer accounts
- Scheduling vendor meets
- Assist with customer credits or cancellations
- Additional tasks may be assigned by Management
Qualifications:
- High School diploma or equivalent.
- Preferred Six (6) months of experience.
- Basic Computer knowledge in Microsoft Word, Excel, and Typing skills.
- Must be able to handle multiple tasks.
Defenders is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. Defenders strives to ensure every employee and applicant feels valued.
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