Customer Support Specialist

2 weeks ago


Louisville, Kentucky, United States Chewy Full time

Exciting Opportunities in Customer Support at Chewy

At Chewy, we are committed to providing outstanding service for pet owners and partners. Our team, known as Chewtopians, is made up of enthusiastic and dedicated individuals who strive to make a positive impact every day. As part of Chewy's Customer Support, you will enjoy competitive compensation, comprehensive medical and dental benefits, a 401K plan, and more.

  • Collaborate with intelligent and passionate colleagues
  • Continuous training and professional development opportunities
  • Work together with fellow Chewtopians to foster a positive environment

Available Roles:

  • Manage recruitment processes and enhance candidate pipelines
  • Coach and mentor leadership teams to ensure outstanding customer interactions
  • Engage with customers through multiple communication channels
  • Assist customers reaching out via phone, chat, and email

Explore Your Career Path at Chewy

Discover the various career trajectories available at Chewy as a Customer Support Representative and see the potential opportunities that lie ahead.

Experience Growth and Support

Receive continuous assistance and training designed to help you achieve your maximum potential at Chewy.

Success Stories from Chewy:

"I began my journey as a Customer Support Representative at Chewy and have since transitioned to the Brands team, where I pursue my passion for equine nutrition" - Alison P.

"As a Workforce Specialist at Chewy, I have experienced remarkable growth and professional development, starting from a Customer Support Representative role" - Nicholas T.



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