Property Maintenance Specialist II

2 weeks ago

Charlotte, North Carolina, United States Main Street Renewal Full time

About Us: Main Street Renewal is a leading provider of single-family rental homes across the nation, managing over 40,000 properties in various markets. We believe that our workforce is the cornerstone of our success, and we strive to attract skilled and enthusiastic individuals who are eager to contribute to our dynamic team.

Position Overview: The Maintenance Technician II plays a crucial role in addressing and resolving maintenance issues reported by residents within the designated market area. This full-time position reports to the Maintenance Lead, Supervisor, or Manager.

Key Responsibilities:

  • Review daily work orders and ensure all necessary repair information and supplies are prepared.
  • Organize daily tasks and keep residents informed about expected arrival times.
  • Complete maintenance requests in accordance with company service level agreements, covering various tasks such as plumbing, electrical, mechanical, HVAC, and carpentry repairs.
  • Ensure timely closure of work orders while on-site.
  • Communicate with the support center and maintenance leadership regarding repair status and completion.
  • Document all completed work with before and after photographs.
  • Monitor supply and tool usage for restocking purposes.
  • Possess basic technological skills with a willingness to learn and adapt.
  • Conduct property rekeying and other specific repairs to maintain property conditions.
  • Understand the importance of a positive move-in experience and perform thorough pre-move-in inspections and repairs.
  • Have foundational knowledge of plumbing, electrical, and carpentry work, with an emphasis on growth and development.
  • Deliver exceptional customer service to residents.
  • Assist colleagues as needed.
  • Maintain a solid understanding of the business operations.
  • Demonstrate a commitment to learning all aspects of the Maintenance Technician role and advancing within the company.
  • Perform other duties as assigned.

Qualifications:

  • High School Diploma or GED.
  • A service-oriented mindset.
  • A minimum of 2-3 years of maintenance experience, with at least 1 year in property management.
  • Vocational or technical education is a plus.
  • Basic understanding of building and property management regulations.
  • Knowledge of HVAC, electrical, plumbing, carpentry, and general household repairs.
  • Preferred certifications in HVAC, Plumbing, or Electrical.
  • Strong communication and writing skills.
  • Excellent organizational skills and a customer satisfaction philosophy.
  • A valid driver's license is required for operating a company vehicle.
  • Must be at least 21 years old.
  • Ability to multitask in a fast-paced environment.

Additional Information:

  • This job description is not exhaustive and may be subject to change.
  • The role primarily involves fieldwork at various properties, with occasional office duties.
  • Physical demands include lifting up to 50 pounds, bending, walking, kneeling, and working in various environments.
  • Travel to properties within the assigned area is required.

Work Schedule: Typical workdays are Monday through Friday, with occasional evening and weekend work as needed.

Benefits:

  • Competitive compensation and annual bonus.
  • Flexible paid time off, including holidays and volunteer days.
  • Employer-paid medical, dental, and vision benefits.
  • Professional development opportunities.
  • Paid maternity and parental leave.
  • Backup childcare services available.

Equal Opportunity Employer: Main Street Renewal is committed to fostering an inclusive environment and does not discriminate based on race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, disability, genetic information, or veteran status.

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