Customer Service Specialist

1 week ago


Washington, Washington, D.C., United States Blind Industries and Services of Maryland Full time
Job Overview

At Blind Industries and Services of Maryland, we are committed to creating opportunities and fostering independence for individuals who are blind or visually impaired. Our innovative rehabilitation programs and diverse career paths empower people of all ages.

We are seeking dedicated individuals to join our team in a dynamic and fast-paced retail environment that promotes personal growth and recognizes outstanding performance. The role of a Customer Service Specialist is essential to our mission, and we are looking for someone who thrives in a collaborative atmosphere.

Key Responsibilities:

The successful candidate will be responsible for:

  1. Welcoming and assisting customers.
  2. Guiding customers in selecting products.
  3. Staying informed about promotional campaigns.
  4. Utilizing a point-of-sale system for transactions.
  5. Packaging purchases and issuing receipts.
  6. Processing orders and special requests.
  7. Restocking merchandise.
  8. Ensuring the store remains clean and organized.
  9. Supporting warehouse activities, including receiving and cleaning.

Required Qualifications:

  1. Exceptional communication and customer service abilities.
  2. Basic math skills for transaction accuracy.
  3. Proficiency with computers and inventory management tools.
  4. Experience operating point-of-sale systems.
  5. Ability to lift items weighing up to 50 pounds.

All candidates must successfully complete a background check as part of the hiring process.

For more information about our organization and the impactful work we do, please visit our website. We are proud to change perceptions about blindness.

This position offers a competitive salary commensurate with experience and qualifications. We provide a comprehensive benefits package, including medical, dental, vision, life insurance, disability coverage, retirement plans, tuition assistance, paid time off, and more.

Blind Industries and Services of Maryland (BISM) serves over 2000 blind citizens annually and employs 480 dedicated associates across multiple facilities. We are one of the largest employers of blind individuals, committed to providing quality products and services.

BISM is an equal opportunity employer, welcoming applicants from all backgrounds without regard to race, color, religion, sex, national origin, disability, or veteran status.



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