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Healthcare Operations Manager
2 months ago
We are seeking a highly skilled and experienced Healthcare Operations Manager to join our team at Specialist Office. The successful candidate will be responsible for overseeing the clinical operations of our department, ensuring the delivery of high-quality patient care and services.
Key Responsibilities- Leadership and Management: Provide strategic leadership and direction to the nursing department, ensuring effective management of resources and personnel.
- Clinical Operations: Oversee the day-to-day clinical operations of the department, including patient flow, staff scheduling, and resource allocation.
- Quality Improvement: Develop and implement quality improvement initiatives to enhance patient satisfaction, clinical efficiency, and department productivity.
- Regulatory Compliance: Ensure compliance with regulatory requirements, including THE JOINT COMMISSION and DCRA standards.
- Staff Development: Provide training and development opportunities for nursing staff, ensuring they have the necessary skills and competencies to deliver high-quality patient care.
- Revenue Cycle Management: Manage and coordinate all aspects of the revenue cycle, including inquiry conversion, scheduling, registration, treatment authorization, documentation, coding, charge entry, billing, collections, and denial processes.
- Operational Budgeting: Participate in monitoring and controlling assigned operational and capital budgets within administrative/departmental guidelines.
- Education: Bachelor's degree in Nursing required.
- Experience: 1-2 years relevant clinical experience required, with 1-2 years ambulatory care and oncology experience preferred.
- Certifications: Registered Nurse - State Licensure and/or Compact State Licensure in the District of Columbia required, with OCN - Oncology Nurse Certification within 1 Year preferred.
- Skills: Strong leadership and management skills, with excellent communication and interpersonal skills.
Specialist Office offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
