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Customer Service Specialist

2 months ago

Washington, Washington, D.C., United States Talkishco Full time
Job Overview

We are seeking a skilled Customer Service Specialist to become a vital part of the Talkishco team. This role is perfect for a personable individual who enjoys engaging with clients and delivering exceptional service. As a Customer Service Specialist, you will play a crucial role in enhancing customer satisfaction, addressing inquiries, and fostering positive relationships with our clientele.

Compensation:

$58,600

Key Responsibilities:
  • Handle incoming customer calls, inquiries, and orders while ensuring top-notch service.
  • Address customer questions, including troubleshooting and resolving complaints effectively.
  • Verify customer orders, provide updates, and resolve any related issues.
  • Keep an accurate database of customer information and records.
  • Leverage customer feedback to enhance and streamline service operations.
Required Qualifications:
  • High school diploma or equivalent.
  • Strong analytical and decision-making skills.
  • Ability to manage multiple tasks, prioritize effectively, and thrive in a dynamic environment.
  • Proficient in CRM systems and customer support applications.
  • Capable of working collaboratively in a team-oriented setting to achieve common objectives.
About Talkishco

Talkishco was established by a group of seasoned sales experts who identified the demand for superior sales solutions for various businesses. Our team is composed of highly skilled professionals dedicated to assisting others in achieving their sales goals.

At Talkishco, we provide a variety of sales solutions, including lead generation, sales training, and CRM implementation. We are committed to a data-driven approach to sales, utilizing analytics to pinpoint areas for enhancement and making informed decisions to refine our strategies. Our experienced team collaborates to create tailored solutions.