Retail Operations Supervisor
2 weeks ago
The Tile Shop, Inc. is dedicated to excellence in home decor, providing an extensive range of high-quality tile products and exceptional customer service.
Key Responsibilities:- Recruit, train, and nurture a proficient team of Sales Associates.
- Coach staff on company policies, operational procedures, and their specific roles.
- Engage with customers proactively to foster enduring relationships.
- Drive sales of tile and related merchandise to surpass customer expectations.
- Acquire comprehensive knowledge of store and warehouse operations.
- Set a positive example to meet and exceed sales targets.
- Understand the installation process and products to effectively inform customers.
- Keep customers updated on the status of their product deliveries.
- Uphold professional standards to maintain the integrity of The Tile Shop brand.
- Create work schedules for Associates and Warehouse Personnel.
- Ensure accuracy in inventory management.
- Adhere to sound business practices consistently.
- Perform additional duties as assigned.
First-year income potential ranges from $60,000 to $75,000 at target.
Qualifications:- Availability on weekends is essential.
- A minimum of 1 year of experience in retail management is required.
- Demonstrated ability to build, develop, and inspire a sales team.
- A strong work ethic with a commitment to exceeding expectations.
- Ability to collaborate effectively in a fast-paced, commission-driven environment.
- Willingness to learn and grow through feedback.
- Exhibit a positive attitude and infectious enthusiasm.
- Detail-oriented with exceptional organizational skills.
Ability to combine various styles, colors, and textures effectively.
Skills:- Basic mathematical and computer skills are necessary.
- Proficiency in reading, writing, and speaking English.
- Previous experience in a related field is preferred.
At The Tile Shop, we prioritize the holistic development of our employees. Our benefits program reflects our commitment to you as a vital contributor to our success, featuring a competitive package that includes:
- Medical Benefits
- Health Savings Account (HSA)
- Virtual Care
- Vision Insurance
- Life and AD&D Insurance
- Short-Term and Long-Term Disability
- Employee Assistance Program (EAP)
- 401(k) Retirement Plan with Matching
- Employee Discounts
The Tile Shop is an Equal Opportunity Employer.
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