Unarmed Security Officer

1 week ago

Burlington, Massachusetts, United States Windwalker Group Full time
Job Overview

Windwalker Group is on the lookout for motivated and enthusiastic individuals with strong customer service abilities to become part of our dedicated team of Unarmed Security Officers.

We provide competitive compensation, comprehensive benefits, and opportunities for career advancement for those who are committed and driven. The training and experience gained in this role can pave the way for future careers in law enforcement and civil service sectors. Unarmed Security Officers are responsible for maintaining logs, monitoring visitor access, and ensuring the safety and security of facilities while preventing unauthorized access.

KEY RESPONSIBILITIES:

  • Monitor for any irregularities or unusual situations that may pose security risks or safety concerns.
  • Conduct security patrols of assigned areas on foot.
  • Report incidents to the appropriate authorities following established protocols.
  • Assist in the prompt reporting of emergencies and provide guidance and information to employees, visitors, and guests.
  • Address rule violations, such as loitering or congregating in large groups.
  • Observe the arrival and departure of staff to ensure public safety and security.
  • Investigate and document accidents, incidents, and suspicious activities.
  • Maintain written logs as required by the position.
  • Provide courteous and professional assistance to customers, employees, and visitors.

QUALIFICATIONS:

  • High School diploma or GED is mandatory.
  • Applicants must be at least 18 years of age.
  • Successful completion of a criminal background check and drug screening is required.
  • Flexibility regarding work schedules and environments is essential.
  • A valid driver's license or reliable transportation is necessary.
  • Ability to respond swiftly to changing situations is crucial.
  • Advanced skills in addressing security breaches and threats are required.
  • Comfort with kneeling, carrying, bending, walking, and standing for extended periods is expected.
  • Attention to detail and a professional demeanor are essential.
  • Excellent written and verbal communication skills in English, with the ability to work independently, are required.
  • Proficiency in using cell phones, texting, MS Word/Excel, and standard email systems is necessary.

PREFERRED QUALIFICATIONS:

  • Preference will be given to residents of the Greater Boston area.
  • A minimum of two years of experience in a similar capacity is preferred.
  • Familiarity with security systems and surveillance technology is advantageous.
  • Certifications in CPR, FIRST AID, AED, NARCAN, MOAB, or ACT I, II, or III are highly desirable.
  • An Associate's degree or higher in Criminal Justice-related fields is preferred.
  • Experience in documentation, observation, customer service, and security protocols is beneficial.
  • Previous experience in concierge services is an asset.

About Windwalker Group:

Windwalker Group is a distinguished, Minority Owned 8(a) small business with over 25 years of experience in preparing our clients for success. We deliver both physical and cybersecurity solutions designed to protect and empower our customers.

Additionally, we offer tailored learning and training solutions that meet our clients' specific needs. Our professional services assist clients in achieving various business objectives and enhancing their workforce. We provide project management and consulting services that steer customer initiatives toward success. Our high-quality multimedia and web solutions help visualize and communicate our clients' visions. Furthermore, we offer technology support and guidance that optimize our customers' capabilities.

In essence, we provide a comprehensive portfolio of solutions to ensure your organization is equipped to thrive.

Windwalker is dedicated to maximizing opportunities for individuals and organizations to ACHIEVE THEIR FULLEST POTENTIAL by delivering expert services and innovative solutions across multiple business sectors.

Protection & Preparedness: SECURE YOUR POTENTIAL

Windwalker excels in providing top-notch services in building security design, concierge services, security personnel, access control, and cybersecurity. Our People First culture gives us a competitive advantage in meeting the needs of our partner organizations.

Learn More About Us at

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