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Appointment Coordinator

2 months ago

Phoenix, Arizona, United States Saguaro Dermatology Full time
Job Summary

We are seeking a highly organized and detail-oriented Appointment Scheduler to join our team at Saguaro Dermatology. As an Appointment Scheduler, you will play a critical role in ensuring the smooth operation of our office by scheduling appointments efficiently and accurately for patients seeking dermatological care.

Key Responsibilities:

  • Schedule appointments for patients, including initial consultations, follow-up visits, and procedures, using our office's scheduling software
  • Confirm appointments and insurance with patients, providing necessary instructions and information
  • Handle rescheduling or cancellations, accommodating patient needs while managing the office's scheduling requirements
  • Provide excellent customer service by addressing patient inquiries, concerns, and general questions about appointments, procedures, and office policies
  • Maintain effective communication channels with patients to keep them informed of any changes in appointments, delays, or other relevant information
  • Accurately enter patient information, appointment details, and relevant notes into our electronic medical records (EZDerm) system

Requirements:

  • High school diploma or equivalent preferred
  • Previous experience in a healthcare or similar setting is highly preferred
  • Knowledge of medical terminology and familiarity with dermatology procedures is desirable
  • Professional and empathetic attitude when dealing with patients
  • Strong organizational abilities and attention to detail
  • Ability to handle a fast-paced environment and manage multiple tasks simultaneously

About Us:

Saguaro Dermatology is committed to providing exceptional patient care and service. We are a tobacco-free environment and prefer not to hire tobacco and nicotine users, including vaping/e-cigarettes.