Dental Office Coordinator

3 weeks ago


Phoenix, Arizona, United States Dr Support Dental Practice Full time
Job Description

We are seeking a highly skilled and detail-oriented Front Office Coordinator to join our dynamic dental practice. As a key member of our team, you will be responsible for providing exceptional customer service, scheduling appointments, and maintaining accurate patient records.

Key Responsibilities:

  • Deliver outstanding customer service to patients and guests, ensuring a welcoming and professional environment.
  • Schedule and confirm appointments, ensuring smooth patient flow and adherence to office guidelines.
  • Accurately post charges and payments, complete insurance benefit breakdowns, and maintain patient accounts.
  • Provide assistance to patients with paperwork, coordinate front and back office activities, and ensure a clean and organized workspace.
  • Comply with OSHA, HIPAA, and HR policies, confirm lab cases, and attach referral sources to new patient appointments.

Requirements:

  • Familiarity with dentistry, dental codes, and dental software (Open Dental) is a plus.
  • Excellent verbal and written communication skills, punctuality, and a polished image both in person and over the phone.
  • Attention to detail and ability to perform tasks accurately and efficiently.
  • Customer-focused and committed to providing exceptional service.
  • Organizational skills and ability to coordinate patient flow and maintain a clean and welcoming front office.


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