Dermatology Appointment Coordinator

3 weeks ago


Phoenix, Arizona, United States Saguaro Dermatology Full time
Job Summary

At Saguaro Dermatology, we are seeking a highly organized and detail-oriented Dermatology Appointment Coordinator to join our team. As a key member of our scheduling department, you will be responsible for scheduling appointments efficiently and accurately for patients seeking dermatological care.

Key Responsibilities:
  • Schedule appointments for patients, including initial consultations, follow-up visits, and procedures, using our office's scheduling software.
  • Confirm appointments and insurance with patients, providing necessary instructions and information.
  • Handle rescheduling or cancellations, accommodating patient needs while managing the office's scheduling requirements.
  • Provide excellent customer service by addressing patient inquiries, concerns, and general questions about appointments, procedures, and office policies.
  • Ensure patients receive necessary pre-appointment instructions, such as preparation guidelines for specific procedures or tests.
  • Accurately enter patient information, appointment details, and relevant notes into our electronic medical records (EZDerm) system.
  • Update patient files with any changes in demographics, insurance information, or medical history.

Requirements:
  • High school diploma or equivalent preferred.
  • Previous experience with medical insurance required.
  • Knowledge of medical terminology and familiarity with dermatology procedures is desirable.
  • Strong organizational abilities and attention to detail.

About Us:
Saguaro Dermatology is committed to providing exceptional patient care and service. We are a tobacco-free environment and prefer not to hire tobacco and nicotine users, including vaping/e-cigarettes. If you are a motivated and detail-oriented individual who is passionate about delivering excellent patient care, we encourage you to apply for this exciting opportunity.
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