Customer Service Coordinator

3 days ago


Jonesboro, Arkansas, United States Baptist Memorial Healthcare Corporation Full time
Job Summary:

As a Customer Service Coordinator at Baptist Memorial Health Care Corporation, you will play a vital role in ensuring exceptional patient experiences. This position requires a unique blend of administrative and clinical skills, with a focus on providing personalized care and support to patients and their families.

Key Responsibilities:
  • Provide direct patient care assistance under the direction of licensed personnel and physicians.
  • Assist in the development and implementation of standard operating procedures for the clinic and front office.
  • Coordinate activities through excellent organizational and time management skills.
  • Ensure patient safety and complete assigned goals.

Requirements and Preferences:

Education:

Preferred: Associate's Degree in a related field.

Minimum: High School Diploma or equivalent.

Experience:

Preferred: 3 years of experience in oncology or clinical office work, with knowledge of medical terminology.

Minimum: 3 years of experience in oncology or clinical office work, with knowledge of medical terminology.

Special Skills:

Preferred: Experience with EMR and Clinical Trial Management System.

Minimum: Computer skills, including MS Word, and excellent organizational skills.

About Baptist Memorial Health Care Corporation:

We are a leading healthcare provider in the Mid-South region, committed to delivering exceptional patient care and service. Our team is dedicated to making a positive impact in the lives of our patients and their families.

What We Offer:
  • Competitive salaries and benefits packages.
  • Paid vacation and time off.
  • Continuing education opportunities.
  • Generous retirement plan.
  • Health insurance, including dental and vision.
  • Sick leave.
  • Service awards.
  • Free parking.
  • Short-term disability.
  • Life insurance.
  • Health care and dependent care spending accounts.
  • Education assistance/continuing education.
  • Employee referral program.


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