Customer Service Coordinator
3 days ago
As a Customer Service Coordinator at Baptist Memorial Health Care Corporation, you will play a vital role in ensuring exceptional patient experiences. This position requires a unique blend of administrative and clinical skills, with a focus on providing personalized care and support to patients and their families.
Key Responsibilities:
- Provide direct patient care assistance under the direction of licensed personnel and physicians.
- Assist in the development and implementation of standard operating procedures for the clinic and front office.
- Coordinate activities through excellent organizational and time management skills.
- Ensure patient safety and complete assigned goals.
Requirements and Preferences:
Education:
Preferred: Associate's Degree in a related field.
Minimum: High School Diploma or equivalent.
Experience:
Preferred: 3 years of experience in oncology or clinical office work, with knowledge of medical terminology.
Minimum: 3 years of experience in oncology or clinical office work, with knowledge of medical terminology.
Special Skills:
Preferred: Experience with EMR and Clinical Trial Management System.
Minimum: Computer skills, including MS Word, and excellent organizational skills.
About Baptist Memorial Health Care Corporation:
We are a leading healthcare provider in the Mid-South region, committed to delivering exceptional patient care and service. Our team is dedicated to making a positive impact in the lives of our patients and their families.
What We Offer:
- Competitive salaries and benefits packages.
- Paid vacation and time off.
- Continuing education opportunities.
- Generous retirement plan.
- Health insurance, including dental and vision.
- Sick leave.
- Service awards.
- Free parking.
- Short-term disability.
- Life insurance.
- Health care and dependent care spending accounts.
- Education assistance/continuing education.
- Employee referral program.
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