Client Services Coordinator
2 weeks ago
Salary: Based on Experience
A Client Services Coordinator at Taylor King Law plays a vital role in providing exceptional service to clients within a dynamic legal framework.
Key Responsibilities
- Engaging in regular and clear communication with clients, insurance representatives, and legal professionals.
- Establishing and managing comprehensive client records.
- Assisting clients during the initial phases of personal injury cases.
- Handling a substantial caseload through effective prioritization, multitasking, and organizational skills.
- Drafting settlement proposals.
- Upholding our commitment to clients with the motto, "On Your Side, By Your Side."
Qualifications
Education: A Bachelor's degree is preferred; a High School diploma is mandatory.
Experience: Previous experience in legal or medical case management, insurance defense, or a related field is preferred but not essential. Customer service experience is advantageous. Proven ability to navigate various technologies is required.
Technical Skills: Proficiency in word processing, document merging, spreadsheets, and databases (experience with Salesforce is a plus).
Additional Skills: Bilingual capabilities in Spanish and English are advantageous. Strong written and verbal communication skills, a dedication to customer service, effective time management, organizational abilities, and a collaborative spirit are essential. The ability to maintain composure in high-pressure situations is crucial.
Compensation and Benefits
- Compensation is commensurate with experience.
- Medical, dental, vision, and supplemental insurance options are available.
- A Simple IRA retirement plan is offered after one year of full-time employment.
- Generous paid time off policy, including nine additional paid holidays annually.
- A supportive and positive work environment.
About the Company
Taylor King Law, based in Arkadelphia, Arkansas, comprises a dedicated team of over 20 attorneys and more than 50 professional staff members. With multiple offices across Arkansas and Texas, we advocate for clients in various legal matters, including vehicle accidents, slip and fall incidents, nursing home abuse, wrongful death, traumatic brain injuries, defective product injuries, and social security disability claims.
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