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Strategic Account Manager

2 months ago

New York, New York, United States Applause Full time
Job Description

Job Title: Strategic Account Manager - Financial Services

Job Summary:

We are seeking an experienced Strategic Account Manager to join our team at Applause. As a Strategic Account Manager, you will be responsible for driving revenue growth by building and managing strategic accounts, long-term client relationships, and developing key business relationships in the Financial Services industry.

Key Responsibilities:

  • Develop and execute sales plans and coordinate sales efforts to achieve new customer revenue and existing customer up-sell revenue targets.
  • Meet or exceed defined sales quota through strategic account planning, networking, and use of company resources.
  • Strong preference for experience selling into Financial Services and/or Banking vertical.
  • Actively participate in regional marketing events for lead generation (industry trade shows, professional associations, etc...).
  • Focus on Account Management and Business Development to maximize Applause's revenue and profitability potential by up-selling to existing clients, driving renewal revenue, and ensuring client satisfaction.
  • Involvement in kickoff meetings, major milestone meetings, and opportunistic participation where senior client decision makers are present.
  • Sales Leadership – Strategic sales approach, creates value for clients and adds to the company's capabilities and reputation.
  • Maintains a thorough understanding of Applause's product offerings and tailoring its presentation to meet the needs of different types of organizations.
  • Assists clients in developing the business case and value proposition for proposed solutions when necessary.
  • Collaborates with Client Services Team and Executive Leadership Team in executing the company's sales process, including proposal development.
  • Tracks and maintains all prospect and client activity in the sales process.

Requirements:

  • BA/BS Degree or equivalent business experience.
  • 8+ years of enterprise software and/or solution sales experience.
  • Proven track record of successful customer engagements across a spectrum of enterprise-class verticals.
  • Demonstrated success selling to Fortune 100 companies.
  • Strong foundation for strategic and tactical selling of a solution sale.
  • Excellent presentation and negotiation skills.
  • Motivated to advance growth in an entrepreneurial, rapidly growing company environment.

About Applause:

Applause is a world leader in digital quality testing. Since 2007, Applause has been the driving force in testing and digital quality innovation. Our expertise continues to help leading brands deliver quality digital products to their customers. Utilizing the skills of 1.5+ million testers in more than 200 countries and territories, Applause helps the world's leading brands to deliver quality digital products and experiences to their customers on a global scale.

At Applause, we value and celebrate diversity. We strive to create an inclusive environment where everyone belongs and where we believe everyone deserves the exceptional. We are committed to creating an inclusive environment and welcome applications from diverse candidates.