Strategic Account Manager

14 hours ago


New York, New York, United States ROKT Full time
About Rokt

Rokt is a hyper-growth ecommerce leader that enables companies to unlock value by making each transaction relevant at the moment that matters most.

Job Description

We are seeking a Strategic Account Manager to join our team. As a key member of our sales team, you will be responsible for mastering the functionality of our platform and utilizing insights and data to optimize campaigns across your portfolio to deliver on individual and client KPIs.

Key Responsibilities:
  • Mastering the functionality of the Rokt platform and utilizing insights and data to optimize campaigns across your portfolio to deliver on individual and client KPIs.
  • Work alongside our sales team to uncover marketing goals and identify relevant Rokt Solutions for leading Global, Regional and National businesses.
  • Create and manage an effective team relationship between all relevant stakeholders.
  • Support the broader team in new business growth and the ownership of client strategy and ongoing strategic account recommendations to drive client return.
  • Tactical account planning and relationship building.
  • Developing relevant marketing reports and client-facing account proposals with the support of cross-functional teams.
  • Build and maintain strong direct client relationships and with designated media agencies.
  • Monthly and quarterly revenue forecasting and account plans.
Requirements:
  • Proven experience in a client-facing account management role across digital media, marketing or digital sales with 3+ years in delivering exceptional customer experience.
  • Polished communication skills with the ability to project a professional image of the company both internally and externally.
  • Dedicated and resourceful with the ability to tackle complex challenges in a timely manner.
  • Strong analytical problem-solving skills with a common sense and practical solutions orientation.
  • Excellent communication and interpersonal skills with the ability to keep others informed and up-to-date on priorities, current tasks and work completed.
  • Results-oriented team player who leads by example, holds self-accountable for performance, takes absolute ownership, and champions all aspects of customer and product initiatives.
  • Highly proficient in Word, Excel, PowerPoint, Google Docs, Online CRM tools (E.g. Salesforce/Hubspot) and analytics software such as Tableau.
What We Offer:

We offer a competitive salary, employee equity plan grant, and world-class benefits. Our team is passionate about digital media and constantly strives to drive quantifiable performance marketing results for some of the biggest brands in the world.

We are a mission-driven, hyper-growth community of curious explorers who are committed to unlocking the full potential in ecommerce and beyond. We value diversity, transparency, and smart humble people who enjoy building a disruptive business together.

We offer a range of benefits, including accelerated career growth, equity in the company, catered lunch, healthy snacks, gym membership, generous retirement plans, and flexible work arrangements.



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