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Strategic Account Manager

1 month ago

New York, New York, United States Trimble Full time
Job Description

As a Strategic Account Manager at Trimble, you will be responsible for maintaining and growing relationships with key clients in the North American region. Your primary goal will be to ensure client satisfaction, drive revenue growth, and identify opportunities for upselling and cross-selling.

Key Responsibilities:

  • Act as the primary point of contact for clients, comprehending their business needs and providing strategic solutions to help them achieve their objectives.
  • Cultivate and sustain robust relationships with key clients, acting as their primary point of contact for all inquiries, concerns, and escalations.
  • Conduct regular business reviews with clients to evaluate their satisfaction, identify areas for improvement, and uncover opportunities for growth.
  • Collaborate with internal teams, including Sales, Marketing, and Product Development, to ensure client needs are met and exceeded, and ensure smooth project implementation and successful delivery of services.
  • Identify opportunities for upselling and cross-selling, working in close collaboration with the Sales team to develop account expansion strategies.

Requirements:

  • Strong negotiation and influencing skills, with the ability to drive results and overcome obstacles.
  • Strong interpersonal and communication skills, with the ability to build rapport and trust with clients.
  • Excellent problem-solving and analytical skills, with the ability to identify and address client needs effectively.
  • Successful track record in account management, with a focus on strategic relationship building and revenue growth.
  • Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines with the ability to manage multiple accounts simultaneously while maintaining a high level of attention to detail.

About Trimble:

Trimble is a leading provider of innovative solutions for the construction, agriculture, and transportation industries. Our Field Systems Business segment brings together hardware and positioning technologies to help our clients achieve their goals.

What We Offer:

  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including medical, dental, vision, life, disability, and time off plans.
  • The opportunity to work with a talented and diverse team of professionals.
  • The chance to make a meaningful impact on the lives of our clients and the communities we serve.