Extended Stay Hospitality Agent

2 weeks ago


Schaumburg, Illinois, United States Residence Inn Schaumburg Full time
Job Description:

We are seeking an experienced Extended Stay Hospitality Agent to join our team at Residence Inn Schaumburg. This part-time opportunity offers an estimated salary of $18/hour, with flexible scheduling that includes evenings, nights, weekends, and holidays.

This role requires exceptional customer service skills, the ability to multitask efficiently, and a strong attention to detail. As an Extended Stay Hospitality Agent, you will be responsible for greeting and registering guests, handling reservations, and providing efficient service throughout their stay.

  • You should possess a high school diploma or equivalent, with experience in the hospitality industry being a plus.
  • A positive attitude, excellent communication skills, and attention to detail are essential for success in this role.
  • You will be working closely with fellow associates and other departments to ensure seamless hotel operations.

Responsibilities:

  • Greet and welcome guests, responding to their inquiries and requests in a courteous manner.
  • Operate the telephone switchboard, handle requests for information, mail, and messages efficiently.
  • Be familiar with all room rates, packages, and special promotions, as well as Aimbridge Hospitality policies and house rules.
  • Participate in emergency procedures as needed and maintain a clean and organized work environment.

Benefits:

  • Competitive hourly wage of $18/hour.
  • Opportunities for career growth and development within Aimbridge Hospitality.
  • Access to a comprehensive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life insurance, and more.


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