Extended Stay Front Desk Representative

3 weeks ago


Schaumburg, Illinois, United States Extended Stay Full time

Job Summary

We are looking for a highly motivated Guest Services Representative to join our team at Extended Stay. As a Guest Services Representative, you will be the first point of contact for our guests and will be responsible for providing them with exceptional service and support throughout their stay.

Responsibilities:

  1. Assist guests with check-in and check-out processes;
  2. Provide assistance with room assignments and amenities;
  3. Respond to guest requests and resolve any issues that may arise during their stay;
  4. Process payments and handle cash transactions accurately;

Requirements:

  • Excellent communication and problem-solving skills;
  • Ability to work in a fast-paced environment with multiple tasks and deadlines;
  • Basic computer skills and knowledge of hotel software systems;

Salary Range:

The salary for this position ranges from $48,000 to $65,000 per year, based on experience.

Benefits:

  • Comprehensive medical, dental, and vision insurance;
  • 401(k) retirement plan with employer match;
  • Paid time off and holidays;

About Extended Stay:

Extended Stay is a leading provider of extended-stay accommodations, offering comfortable and convenient living spaces for business travelers and families alike.



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