Hotel Welcome Specialist

6 days ago


Schaumburg, Illinois, United States Extended Stay America Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Extended Stay America. As a Front Desk Agent, you will be responsible for providing exceptional guest service, managing reservations, and ensuring a seamless check-in and check-out process.

This is an exciting opportunity to join a dynamic team and contribute to the success of our hotel.

About the Job

As a Front Desk Agent, your primary responsibilities will include:

  • Registering guests and handling check-ins and check-outs efficiently and professionally.
  • Managing hotel operator duties, including answering phone calls and responding to guest inquiries.
  • Providing information about hotel services, facilities, and local attractions.
Requirements and Qualifications

To be successful as a Front Desk Agent, you must have:

  • Excellent communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Basic computer skills and familiarity with front desk software.
  • High school diploma or equivalent required; some college preferred.
Estimated Salary Range

The estimated salary range for this position is $38,000 - $48,000 per year, depending on experience and qualifications.



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