Customer Service Representative: High-End Retail Store

2 days ago


Schaumburg, Illinois, United States LEAP Inc Full time
Job Description: We are seeking a highly motivated and customer-focused Sales Associate to join our team at the Grown Brilliance boutique in Woodfield Mall, Illinois. As a Sales Associate, you will be responsible for creating positive and memorable experiences for customers, building brand loyalty, and driving sales. You will work closely with the leadership team to support initiatives that drive sales, client engagement, and operational excellence.

Responsibilities:
  • Engage with customers and build relationships to encourage repeat business
  • Develop product knowledge and stay up-to-date with fashion trends
  • Support the initiatives of the leadership team to drive sales and client engagement
  • Maintain a high level of professionalism and work effectively in a team environment


Requirements:
  • 1+ year of customer service experience in a retail setting
  • Ability to lift 50lbs and stand for extended periods
  • Excellent communication and interpersonal skills
  • Fashion knowledge or interest in the fashion industry


What We Offer:
  • Competitive hourly rate of $16-$18/hour
  • Employee discount on products
  • 401K plan
  • Commission eligibility
  • Employee Assistance Program


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