Guest Services Coordinator

3 weeks ago


Schaumburg, Illinois, United States Extended Stay America Full time
Job Description

The Front Desk Agent plays a critical role in creating a welcoming and memorable experience for our guests. This individual will be the first point of contact for many guests, setting the tone for their stay.

Key responsibilities include:

  • Greeting guests and registering them in a friendly and efficient manner.
  • Handling room assignments, key card distribution, and other logistical tasks.
  • Providing guests with information about hotel services, amenities, and local attractions.
Requirements and Qualifications

To succeed as a Front Desk Agent, you should possess:

  • Strong communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Basic computer skills and familiarity with front desk software.
  • High school diploma or equivalent required; some college preferred.
Benefits

We offer a competitive salary range of $35,000 - $45,000 per year, plus benefits such as health insurance, paid time off, and opportunities for career advancement.



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