Guest Services Coordinator
3 days ago
Job Overview
We are seeking a skilled Guest Services Representative to join our team at Extended Stay. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless stay experience for our guests.
Key Responsibilities:
- Assist guests at all times and respond to guest requests with diligent follow through;
- Process reservations, registration, payment, and departures following company guidelines;
- Collect relevant guest information for potential sales leads;
Requirements:
- Excellent communication and interpersonal skills;
- Ability to work in a fast-paced environment;
- Basic computer skills and knowledge of hotel software systems;
Compensation:
We offer a competitive salary of $45,000 - $60,000 per year, depending on experience.
Benefits:
- Medical, dental, and vision insurance;
- 401(k) retirement plan;
- Paid time off and holidays;
About Us:
Extended Stay is a leading provider of extended-stay accommodations. We pride ourselves on our commitment to exceptional customer service and creating a welcoming environment for our guests.
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