Sales and Service Specialist

7 days ago


Marietta, Ohio, United States The Cannabist Full time
Job Summary

The Cannabist Company is seeking a highly skilled and customer-focused Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting and maintaining positive customer relations, and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Customer Service: Provide exceptional customer service by promoting and maintaining positive customer relations, responding to customer inquiries, and resolving customer complaints in a professional and courteous manner.
  • Product Knowledge: Develop and maintain a thorough knowledge of our products, including their features, benefits, and applications, to effectively communicate with customers and make informed recommendations.
  • Sales and Promotion: Promote and sell our products to customers, including demonstrating products, answering questions, and making recommendations to meet customer needs.
  • Inventory Management: Assist with inventory management, including receiving and stocking merchandise, rotating stock, and maintaining a clean and organized store environment.
  • Team Collaboration: Work collaboratively with other sales team members to achieve sales goals, share knowledge and best practices, and provide support to ensure a seamless shopping experience for customers.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 2+ years of customer service experience, preferably in a retail environment.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong product knowledge.
About The Cannabist Company

The Cannabist Company is a leading provider of cannabis products and related services, with licenses in 16 U.S. jurisdictions. We operate 125 facilities, including 94 dispensaries and 31 cultivation and manufacturing facilities. Our company is committed to providing exceptional customer service, promoting a positive and inclusive work environment, and fostering a culture of innovation and excellence.



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