Customer Service Liaison
4 days ago
**Job Summary**
Terminix International is seeking a highly skilled Customer Service Liaison to join our team. As a Customer Service Liaison, you will serve as the primary point of contact for customers, providing exceptional service and support to ensure their satisfaction and loyalty.
**Key Responsibilities**
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Document customer interactions and call history for future reference
- Process orders for new services and maintain accurate records
- Stay up-to-date on features and benefits of Terminix products and services
- Collaborate with other departments to resolve customer issues and improve overall customer experience
**Requirements**
- High School Diploma or equivalent required; 1-2 years of customer service experience preferred
- Excellent written and verbal communication skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Reliable internet access required for occasional remote work
**What We Offer**
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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