Customer Service Representative/Order Entry

1 month ago


Atlanta, Georgia, United States Royal Food Service Full time
3.
5 Atlanta, GA Atlanta, GA Full-time Full-time $16 an hour $16 an hour Customer Service Rep/Inside Sales Rep Shift 12:

30pm - 9:

30pm We are currently in search of a Customer Service Rep/Inside Sales Accurately and efficiently processing orders received by email, telephone, fax, or voicemail.

Talk with customers concerning orders, returns, shipments and product, make changes to or cancel orders as required.
Complete/assist in daily call sheet route assignment.
Communicate with the operations staff on product availability.
Work closely with transportation, inventory, warehouse and sales personnel.
Assist others within department based on needs.
Assume responsibility for additional tasks as requested.
Requirements Data Entry/Customer Service experience, preferably within the food and beverage industry and/or restaurant or hospitality industry.
Comfortable working on computers, have knowledge and experience working on ERP systems, have data entry experience.
Ability to multi-task and is comfortable dealing with both external and internal customers.
Ability to take direction as well as be able to make sound decisions.
Ability to work well within the team environment to assure smooth completion of shift.
This position reports to the Customer Service Manager.
At Royal, our mission is to nourish our communities by delivering fresh ingredients, valued partnerships, and unparalleled customer service.

We invite you to join us in this mission Founded in Atlanta in 1994, we are the Southeast's premier distributor of fresh produce and dairy products.

Over the years, we have established a strong commitment to sustainable agriculture, technological innovation, and customer satisfaction.

We depend on a highly interconnected, collaborative effort from all of our divisionsbuyers, sales, marketing, warehousing, quality assurance, transportation, finance, and administration.

By working together as a team, we are able to provide the best products and the best service for all of our customers.

Together, we are family; rooted in our passion for excellence We are always looking for talented, enthusiastic individuals to join our Royal Family.


Job Type:

Full-time Pay:
$16.
00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Experience level:

1 year Shift:

Evening shift Weekly day range:

Rotating weekends Work setting:

In-person Office Application Question(s):

Are you available to work the 12:

30pm to 9:

30pm shift? Education:
High school or equivalent (Required)

Experience:

Data Entry:

1 year (Required) Microsoft Excel:

1 year (Required) Work Location:
In person.

Estimated Salary:
$20 to $28 per hour based on qualifications.

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