Front Desk Associate
4 weeks ago
Member Services Team Overview
Welcome to the Member Services Team at Cowboys Fit, where you will play a vital role in delivering exceptional experiences for our members and guests. As a key member of our team, you will contribute to the overall success of the company by providing top-notch service and support.
Key Responsibilities:
- Ensure seamless check-in experiences for members and guests
- Oversee traffic flow and maintain a welcoming atmosphere
- Process payments and updates in a timely manner
- Monitor and address membership alerts promptly
- Provide assistance with inquiries and concerns
- Report issues in a timely and efficient manner
- Contribute to maintaining club-wide standards of cleanliness
- Answer phone calls and direct them accordingly
- Help integrate members into the club
- Assist other departments as needed
- Attend required meetings and stay informed about company policies and services
Work Schedule:
Work hours are scheduled and made available to employees by the Operations Manager. Your Supervisor will provide more details about accessing your schedule. Employees are required to:
- Keep availability up to date for each day of the week
- Request time off at least two weeks in advance
- Notify your manager of any shift changes or swaps
Cowboys Fit is an equal opportunity employer and welcomes qualified applicants from diverse backgrounds.
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Pflugerville, Texas, United States Cowboys Fit Full timeJob OverviewCowboys Fit is seeking a highly skilled and customer-focused Front Desk Associate to join our Member Services Team. As a key member of our team, you will be responsible for providing exceptional experiences for our members and guests, ensuring seamless check-in processes, and maintaining a clean and welcoming environment.Key...
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