Fitness Center Representative

3 weeks ago


Pflugerville, Texas, United States Planet Fitness Full time
Grow with Us

We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 80+ clubs and growing. Our mission is to provide an exceptional fitness experience for our members, and we're looking for talented individuals to join our team.

About the Role

We're seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our front desk team, you will be responsible for creating a positive member experience through superior customer service and cleanliness.

Key Responsibilities
  • Provide exceptional customer service to members and guests
  • Check members into the system and facilitate new account sign-ups
  • Respond to member questions and concerns in a timely and professional manner
  • Perform detailed cleaning in all areas of the facility
Requirements
  • Exceptional customer service skills and a positive attitude
  • High school diploma or equivalent required
  • Must be 18 years of age or older
  • Punctuality and reliability are a must
Benefits
  • Competitive hourly rate of $12.00
  • Free Planet Fitness Black Card Membership
  • Employee Assistance Program (EAP) with free and confidential counseling resources
  • Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits

We're an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



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